Communication Concepts, Inc.
Terms and Conditions
Privacy Policy
Last Updated: August 15, 2026
Communication Concepts, Inc. ("CCI," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.cciteam.com (the "Site") or engage with our services.
1. Information We Collect
Information you provide: name, company, email address, phone number, and any details submitted via contact or quote request forms.
Automatically collected information: IP address, browser type, device information, and site usage data via cookies or analytics tools.
Client account information: information provided in the course of delivering IT/managed services, governed by your service agreement.
2. How We Use Information
We use collected information to:
Respond to inquiries and provide requested services
Communicate with clients about their accounts, support, and billing (including via phone, email, and SMS text message where consented)
Improve our Site and services
Comply with legal obligations
3. SMS/Text Messaging
If you provide a mobile number, CCI may send text messages related to your account or services, per our SMS Terms. We do not sell or share mobile opt-in data with third parties for marketing purposes. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
4. Sharing of Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our business (e.g., hosting, billing), under confidentiality obligations
Legal authorities when required by law
5. Cookies
The Site may use cookies and similar technologies to improve functionality and analyze traffic. You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.
7. Your Rights
Depending on your state or jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us to make a request.
8. Children's Privacy
This Site is not directed to individuals under 18, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
Questions about this Privacy Policy may be directed to: Communication Concepts, Inc., 913.355.5078, itsupport@cciteam.com