Managed IT Services
Who is maintaining your computer and IT systems?
IT Operations is a holistic approach to the maintenance, management, monitoring, and security of a company’s IT environment.
To put it in simple terms, partnering with CCI for IT Operations is the IT equivalent of outsourcing your building maintenance and security to professionals who will care for them as if they were their own.
Here’s a question for you.
Aren’t you tired of searching Google for the name and number of a computer-fix-it company to come repair your systems yet again? It’s always hard to find someone, and if you do, you end up paying for the learning curve of every new technician that shows up.
It’s time for a change, right?
IT Operations is a different model than the older, break/fix plan to which many Kansas City business leaders have become accustomed.
Instead of billing for time and hours, IT Operations provides all the care that your IT environment needs for a set, monthly subscription fee.
Why is that better?
It’s better because it puts your IT support team’s interests in line with your interests.
Instead of waiting for you to break down and responding to your phone call, an IT Operations agreement with CCI allows us to be proactive and fix the little issues within your system before they become problems that cause expensive downtime.
You see, IT Operations keeps your IT environment in top form to enable you to avoid the frustration of technology speedbumps and roadblocks.
IT Operations is governed by a Service Level Agreement that outlines our services to your company and what you can expect from our team.