The Client’s Rose Colored GLASSES
It was an exciting day for NSF Notinc. The new cloud service looked amazing. The contract was signed, the data was imported, and staff were being trained. It is what everyone loves about cloud services. They are so easy to get into and start using. Most of them look nice, and with a bit of staff engagement – they are ready for use. NSF Notinc was happy.
This is how our story begins today. It’s a position thousands of business leaders have been in. The allure of the cloud. It is virtually impossible to run a business without utilizing cloud technology. We all benefit from the massive computing resources we affectionally call the cloud.
Back to our story...
Here’s the “gotcha” moment. Very few cloud contracts are signed with an eye on egress. Most specialized cloud applications make it easy to get data in, many offering an import service. However, once the data is there, how does one extract it? The service provider in this case was not interested in assisting with outward data movement – are you surprised? Instead, CCI had to use existing tools in the cloud application to extract the data. Some came out usable, some took a fair bit of manipulation to make useable.
Tip – Any large cloud application contract you sign should have a clause that discusses what happens to the data at the end of the engagement. And, be specific here. A database backup may have your information so spread out it’s hard to reconstruct. Or, we’ve seen contracts where the data is promised in PDF format. PDF format is better than nothing but will be largely useless when it comes to importing and populating a new system with that information.
Data work isn’t just about database design – it's about really understanding the data, how it works, what it correlates to, and how the end-user will interact with it. Here is where Jeffrey really shines. With 20+ years of enterprise database design and management experience, he was able to get his arms around the information and build an Access database that staff was able to use. The look and feel resonated with our client.
Is Access under-powered for this? Not at all. Sure, we all enjoy a big SQL back-end with custom coded front-end. But why? Our solution costs them virtually nothing going forward. Staff are able to navigate the forms and features of the legacy database, and they aren’t paying cloud storage costs.
One of the benefits CCI brings to a “pain point” conversation is 20 years of technology experience. We want to suggest a product that will be a win for you. That may be an emerging cloud service, or a tried and true on-premise solution.
Data into a cloud application is relatively easy. Egress? Not so much! Let’s have a conversation, discuss the pain points you are dealing with and what solutions we can line up to alleviate those.