IT Services

Looking for business technology that’s secure and simplified? Keep reading!

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IT Services to Help Kansas City Businesses Secure, Simplify, and Streamline Processes

“What can you do to help us?”

That’s the question that we love to answer.

Why?

Because there are so many ways that technology can be used to optimize, speed up, and protect our clients.

Check out our main IT support offerings.

IT Operations

IT Operations

Providing a proactive, comprehensive IT support and security package within a monthly subscription model.

Cybersecurity Consulting

Cybersecurity Consulting

Delivering executive-level cybersecurity advice and management on an ongoing basis.

Business Continuity

Business Continuity

Working strategically to keep your data and workflow available during and after a localized disaster.

Microsoft Office 365 Support

Microsoft Office 365 Support

Answering your Office 365 questions, migrating your data to Office 365, and addressing any user issues.

IT Compliance

IT Compliance

Working with you to meet and maintain compliance with standards set by PCI and HIPAA.

Security as a Service

Security as a Service

Securing and monitoring your network, WiFi, workstations, and mobile devices within a monthly subscription model.

Help Desk Services

Help Desk Services

Providing the answers and troubleshooting your business requires.

Break/Fix Services

Break/Fix Services

Responding to your company’s IT issues and resolving them on an hours plus materials basis.

Supplemental IT Support Staffing

Supplemental IT Support Staffing

Ensuring that your intel IT staff have the resources and backup they need to do their jobs effectivrnaely.

Cloud Services

Cloud Services

Keeping all your cloud assets working, secure, optimized, and synchronized with on-site assets.

Residential IT Support

Residential IT Support

Taking care of the networking, IT security, and device repair issues within your home.

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Break/Fix or IT Operations? What’s Right for Your Business?

Many, if not most businesses in the Kansas City area are familiar with break/fix computer repair. That’s what everyone has used for years. However, as technology takes over a greater swath of workflow and companies become more dependent upon it, the need has arisen for a more intensive IT support model.

IT Operations is the answer to the need for always-on IT support for companies with high-compliance workflows and zero tolerance for downtime.

IT Operations works on a single-payment, monthly subscription model and ensures that a company has complete access to all the IT support, management, maintenance, operational monitoring, and cybersecurity it needs.

With break/fix, the more of your infrastructure that breaks, the more money we make. This model seems all wrong. Why should we profit from your misfortune? Another challenge with break-fix relationships is billing fatigue. Do you really want to see invoices for every 15 minutes spent responding to every anti-virus alert, failed Windows Update install, or help desk answer?

So what model is best for your business?

It really depends on your workflow, dependence on technology, downtime tolerance, compliance requirements, and cybersecurity needs. Talk to a CCI IT support specialist to determine the best course of action for your business.